Installation Guide
Tools Needed:
- Screwdriver set
- Scissors
- Needle threader
- Bobbin winder
- Measuring tape
Step-by-Step Setup
- Unpack the Machine: Carefully remove all packaging materials and accessories from the box.
- Assemble the Stand: Attach the sewing machine to its stand using provided screws and tools.
- Thread the Machine: Follow the threading guide to properly thread the upper thread through all guides and tension discs.
- Wind the Bobbin: Wind the bobbin with thread using the built-in bobbin winder.
- Insert the Bobbin: Place the wound bobbin into the bobbin case following the directional arrows.
- Power Connection: Connect the power cord to a properly grounded outlet. Ensure the foot control is connected.
- Test Run: Run the machine without fabric to ensure smooth operation, then test with scrap fabric.
Specifications
| Model Series | XC-2020 |
| Type | Computerized Sewing Machine |
| Color | White / Gray |
| Stitch Options | 202 Built-in Stitches |
| Sewing Speed | 850 stitches per minute |
| Control Type | LCD Touch Screen with Push-button Controls |
| Needle Positions | Adjustable (Left, Center, Right) |
| Presser Feet Included | 10 Different Feet |
| Power Requirements | 110V, 60Hz, 0.7A |
| Dimensions (HxWxD) | 30 x 45 x 18 cm |
| Weight | 8.5 kg |
| Warranty Period | 25 Years Limited Warranty |
Warranty Information
- Full Warranty: 2 years parts and labor
- Motor Warranty: 25 years on sewing machine motor
- Additional Coverage: Free technical support for life
For warranty service, contact Brother Customer Service at 1-800-284-4357 or visit Brother-usa.com
Key Features
Advanced Needle Threader
Easy-to-use automatic needle threader that threads the needle at the push of a lever, perfect for those with vision challenges.
Drop-in Top Bobbin
Jam-resistant drop-in top bobbin system with clear cover allows you to see bobbin thread supply at a glance.
Automatic Thread Cutter
Built-in thread cutter trims both top and bobbin threads with the touch of a button for professional finishing.
LCD Touch Screen
Bright LCD screen displays stitch selection, stitch length and width settings, and helpful sewing guides.
Speed Control Slider
Adjust sewing speed to match your skill level and project requirements with the easy-to-use speed control slider.
One-step Buttonhole
Automatic one-step buttonhole creates perfect buttonholes of consistent size every time.
Stitch Categories Explained
Utility Stitches
Straight, zigzag, and stretch stitches for basic sewing and mending
Decorative Stitches
Ornamental stitches for embellishing garments and home decor items
Heirloom Stitches
Traditional stitches for quilting, smocking, and vintage sewing techniques
Buttonhole Stitches
10 different buttonhole styles for various fabric types and button sizes
Alphabet Stitches
Complete alphabet for monogramming and personalizing projects
Quilting Stitches
Specialized stitches for piecing, appliqué, and decorative quilting
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine won't start | Power issue, foot control not connected | Check power supply, ensure foot control is properly connected |
| Thread bunching underneath | Incorrect threading, wrong bobbin insertion | Re-thread machine completely, check bobbin direction |
| Needle breaks | Wrong needle type, bent needle, incorrect insertion | Replace needle, ensure it's inserted correctly, use proper needle for fabric |
| Uneven stitches | Incorrect tension, dirty machine, wrong needle | Adjust tension settings, clean machine, use appropriate needle |
| Machine skipping stitches | Dull needle, wrong needle size, incorrect threading | Replace needle, use correct size, re-thread machine |
| Unusual noises | Lint buildup, lack of oil, foreign objects | Clean machine thoroughly, oil as recommended, remove any debris |
Error Codes
- E1: Thread tension issue - Check threading and bobbin
- E2: Motor overload - Reduce sewing speed, clean machine
- E3: Needle position error - Turn handwheel to reposition needle
- E4: Buttonhole error - Remove fabric and restart buttonhole
- E5: Memory error - Turn machine off and on again
- E6: Sensor error - Clean sensor area, check for obstructions
Manual Downloads
Current Model Manuals
XC-2020
Computerized Sewing Machine
XC-2015
Advanced Sewing Machine
XC-2030
Professional Sewing Machine
XC-1010
Basic Sewing Machine
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